How to Set Up Your PureWick™ System

Setting up Your PureWick™ System

The PureWick™ System is easy to set up from start to finish. Learn how to correctly set up the system at home with our step-by-step instructions.

What’s in the Box?

Before assembly, please review the components of the PureWick™ System:

  1. PureWickTM Urine Collection System
  2. Device electrical cord port
  3. 2000cc Collection Canister with lid
  4. Pump tubing
  5. Pump tubing port to canister
  6. Connector port for pump tubing
  7. Collector tubing with elbow connector
  8. Connector port for collector tubing
  9. Attach PureWickTM External Catheter (Sold separately)
  10. Privacy Cover (Optional) slides onto Collection Canister as shown

Step-by-step Instructions

  1. Plug the power cord into device outlet and into an A/C power outlet. Note: Make sure the power switch is turned OFF.
  2. Place the collection canister in the base and press down firmly on the lid of the device making sure lid is sealed.
  3. Optional: If you are using the optional privacy cover, slip the cover onto the canister before placing the canister into the base.
  4. Attach the pump tubing (short tube) to the PureWick™ Urine Collection System connector port and to the connector port on collection canister lid.
  5. Attach the elbow connector to the collector tubing (long tube) and connect the elbow connector to the connector port on collection canister lid.
  6. Connect other end of collector tubing (long tube) to a PureWick™ External Catheter.

Watch Setting Up PureWick™

Frequently Asked Questions

Have questions? This helpful link answers the most frequently asked questions. 

PureWick™ Tips & Troubleshooting

For helpful tips on setting up, using, and cleaning your PureWick™ System, check out our Tips & Troubleshooting section.

Who can I contact with questions?

If you would like to speak with a Customer Care Specialist, please call 1-833-733-3146 9 AM to 9 PM ET Monday-Friday and from 9 AM to 3 PM ET on Saturday.