We Are Here for You

Questions about your PureWick™ System? Need troubleshooting advice? We’re here for you! Explore the sections below or reach out to our dedicated customer support team for additional support.

How to Use the PureWick™ System

Our step-by-step guide will teach you how to successfully use the PureWick™ System at home.

Setting Up the PureWick™ System

Learn how to correctly set up your PureWick™ System.

Tips and Troubleshooting

Need a few pointers or advice? We’ve got you covered with our suggestions and recommendations.

PureWick™ System FAQs

Still have questions? You can learn more about the PureWick™ System from some of the most commonly asked questions and answers.

Customer Service

Please contact our Customer Service Centre for more information and personal support at 1-833-733-3146 from 8:30am to 5:30pm ET Monday-Friday.